Privacy policy

Goli Nutrition Inc. and its affiliates (“Goli,” “we,” “us,” “our”) respect your privacy and take the privacy and security of your Personal Information very seriously. This Privacy Policy (“Policy”) explains the types of information we collect, how we may use, disclose and protect your Personal Information, and the choices available to you regarding our use of your Personal Information.

This Policy applies to the Personal Information that we obtain through our websites (including mobile versions of our websites), the various social networking platforms that we use (each, a “Site”), or otherwise in connection with your use of our products and/or services (collectively with the Site, “the Services”). Your version of our Site may differ depending on your region or location. This Policy, along with our  Terms and Conditions , governs your use of the Services. By using the Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Policy.  If you do not agree, please do not use our Services.

For the purposes of this Policy, “Personal Information” means data about an individual who can be identified from that data, or by combining it with other data. Personal Information does not include anonymous or aggregated data that can no longer be used to identify a specific person, even if combined with other data. The specific definition of Personal Information varies from one jurisdiction to another.

European Union (EU) Residents:   Those living in the EU should also view the “European Privacy Rights” section of this Policy for more information about your privacy rights.

California residents: Those residing in California should also view the “California Privacy Rights” section  of this Policy for more information about your privacy rights.

Collection of Personal Information

We may collect Personal Information from you when we interact with you, including when you visit our Site, place an order, create an account, subscribe to a newsletter, enter sweepstakes and contests, completes surveys, submit a product review, agree to receive communications from us, or otherwise engage with services, features or resources available on our Site. This Personal Information may include your:

Identifiers (e.g., name, alias, online identifier and birthdate and gender, but only when you choose to provide us with that information)

Contact information (e.g., email addresses, shipping or billing addresses, telephone number(s), social media profile name)

Account Profile Information (e.g., such as your username or similar identifier, account password, purchase/order history)

Commercial Information (e.g., as credit card, debit card, and other financial payment information). Our purchase transactions are processed and secured via our third party vendors, such as Shopify. Goli does not store complete or operative credit card information.

Information shared by you in communications with Goli, such as your intended or actual use of our products, questions about our products, and records of your communications with us

Site Submissions - specifically information you may disclose on the Site (e.g., ratings and reviews), in blogs, on message boards, in chat rooms, on social media, or in other public areas, becomes public information. Please exercise caution when disclosing Personal Information in these public areas, including personal health information

Health Information, specifically any adverse reaction you might have to one of our products and relevant health information that you choose to share with us or any of our service providers)

Products or services you have purchased, obtained, or considered purchasing

If you interact with us on social media platforms (such as Instagram, Facebook, Twitter, Google, You Tube, and Pinterest), we may collect information that you or the platform shares with us. For more information about these platforms’ privacy practices, please review their privacy policies and privacy settings.

Internet/Electronic Activity Information, information about your devices that you share automatically to help you access our Sites, including technical identifiers such as your internet protocol ("IP") address, geolocation information, your web browser software and version; and, if you arrived at our Sites through a link from another website, information about the page you came from. We also collect online activity usage information, such as information about your activity while using our Site, including information we may gather through the use of cookies, web beacons and other similar tools that tell us which pages you choose to view, and queries you make using our "search" function. For more information about how and when we collect this information and what we do with it, please see the “Cookies and Tracking” sections of this Policy.

We may obtain information about you from other sources, such as business partners, data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We also create information based on our analysis of the information we have collected from you.

Use of Personal Information

In addition to the purposes mentioned above, we may use your Personal Information we collect from and about you to perform business functions such as: to enable users to use our Site and its features; personalize your experience; learn about your use of the Site; administer the Site and your account with us; improve and further develop the product, services, content, features, performance, and support available through our Site; process and fulfilling your transactions; comply with and enforce applicable legal and regulatory requirements industry standards and our policies and terms; provide and improve customer service; administer promotions, surveys, marketing and advertising campaigns; deliver marketing communications, promotional materials, or advertisements; protect our rights and property and that of others; conduct market research; prevent fraud, theft, unauthorized transactions, claims and other liabilities; protect and maintain the security and integrity of our Site and information technology infrastructures and of our customers and visitors to our Site; and other legal purposes, such as pursuing remedies available to us and limiting our damages complying with judicial proceedings, court orders, legal process, or lawful requests from governmental authorities.

We may use your Personal Information to send you information about topics we think will be of interest to you, including product information, company news, and updates. You may always unsubscribe from receiving any such communications.

Sharing of Personal Information

Our employees may access your Personal Information to perform their jobs and service your needs. We authorize their access on a need-to-know basis to provide you with our Services, or for one of the other reasons listed in this Policy.

We may share your information with our Affiliates. "Affiliates" are those persons or entities directly or indirectly controlling, controlled by, or under common control with Goli.

We may share Personal Information on an as-needed basis with third party service providers who help us operate our business, for example by hosting or operating our Site, storing data in the cloud, managing databases, performing analyses, sending out communications for us such as newsletters or surveys, processing payments and orders, shipping your orders, and responding to customer service requests. We require those providers not to disclose Personal Information and to use only it for the limited purposes we provided it.

We may transfer and/or disclose your Personal Information as part of a business divestiture, sale, merger, or acquisition of all or a part of our business. If another company acquires our company, business, or assets, that company will possess the Personal Information collected by us and will assume the rights and obligations regarding your Personal Information as described in this Policy. In the event of an insolvency, bankruptcy, or receivership, your Personal Information may also be transferred as a business asset.

We may release your Personal Information to others (including law enforcement) if we believe such release is reasonably necessary (i) to comply with a government or law enforcement request or judicial process; (ii) to operate the Site; (iii) to process any orders or registrations; (iv) to conduct any promotions, contests, or sweepstakes in which you participate; or (v) to protect our rights or property and of our Affiliates, users, customers, recipients, Sponsors, Providers, Licensors, or Merchants (as such terms are defined in our Terms and Conditions).

In addition, we may share aggregate, non-individual information, incapable of identifying a particular person, with third parties for lawful purposes.

Cookies

A "cookie" is a small file stored on your computer by a website. We and our partners use cookies or similar technology to transact with you, gather navigation information, facilitate your use of our shopping cart, enhance and personalize your experience, analyze usage patterns, and improve our Site and Services. You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of all the features on our apps and sites.

Tracking and Third Party Advertising

We and our third party service providers (such as ad networks, web analytics companies and social media and networking platforms) may use pixels, web beacons, clear GIF, internet tags, code snippets, app embeds and similar tracking mechanisms to collect information about your online activities over time and across our Site and third-party websites, to provide you with advertising about products and services tailored to your interests.

Our Site allows for third party “targeting” advertisements which permits tracking information to be shared with advertisers and marketing partners, data analytics providers, and social media networks.

You can find out more about our use of these tracking mechanisms and third party advertisers here .

Our Site is not designed to respond to "do not track" signals received from browsers.

The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Retaining and Protecting Personal Information

We will not keep your Personal Information for any longer than is necessary for the purposes we collected it. To protect your Personal Information, we maintain a variety of security measures, including physical, electronic and administrative safeguards. No system can be completely secure, so we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure. To the extent that you utilize a password-protected service or feature with us, you are responsible for maintaining the confidentiality of the password and for any activities that occur through its use.

Data Movement

Goli may maintain your Personal Information outside of your state, province or country where data protection laws may differ from your resident jurisdiction. We process data, including Personal Information, in the United States and Canada. We do not transfer your Personal Information to another country without the existence of adequate security and privacy controls. We maintain Personal Data we collect from the European Economic Area and the United Kingdom in the cloud, and if we transfer it to the United States or Canada, we rely on standard contractual data protection clauses approved by the European Commission, consistent with the practices described in this Policy.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Children

Our Site is designed for a general audience and are not directed to children.  We do not knowingly collect or solicit any information from children under the age of 13. If you are a parent or guardian that becomes aware that his or her child has provided us with Personal Information without your consent, contact us at so that we may remove it. If we become aware that a child under 13 has provided us with Personal Information, we will delete it from our files.

Links

You may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on third party sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, third party sites or services, including their content and links, may be constantly changing. These third party sites and services may have their own privacy policies and customer service policies to which you will be subject.

Changes
If we make changes to this Policy, the updated Policy will be posted on the Site with the “Last Updated” data at the bottom. Please consult the Policy periodically for updates. Your continued use of the Site following the posting of such updates constitutes your acceptance of such changes.

Contact Us
For more information about our privacy practices, to make requests related to your privacy rights, or if you would like to make a complaint, please contact us by email at  support@ggoolli.shop  with “Privacy” in the subject line, or by mail at the following address:

Goli Nutrition Inc.
Attn: Legal Department
204-8430 Santa Monica Blvd
West Hollywood, CA 90069

Last Updated: November 21, 2022

California Privacy Rights

Under the California Consumer Privacy Act, residents of California are provided with certain rights regarding their personal information:

the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, the categories of personal information we collect from you, the source(s) of that personal information, what we use that information for, whether it is being disclosed or sold, and if so, to whom;

the right to “opt-out” of Goli’s sale of your Personal Information to any third parties;

the right to request Goli to stop sharing your Personal Information with third parties;

the right, with some exceptions, to have your Personal Information deleted from Goli’s possession or control;

the right to correct inaccuracies in your Personal Information; and

the right to receive equal service and pricing from Goli even if you exercise any of your privacy rights.

For all California residents, any such inquiries shall be responded to within forty-five (45) days and at no cost to you. We must verify your identity with respect to such inquiries. Depending on the nature of the Personal Information at issue, we may require additional measures or information from you as part of that verification. You (or a person registered with the California Secretary of State you have authorized to act on your behalf) may make up to two such inquiries within a twelve-month period.

We do not sell your Personal Information to third parties as the term “sell” is traditionally understood. However, we may allow certain third parties (such as certain online advertising partners) to collect your Personal Information via automated technologies on our Site in exchange for non-m